CUSTOMER SURVEY | CatesLab

Name/Company

Do you have confidence in the laboratory testing work performed?

How well did we perform mold testing for non-culturables (IAQ-AirCell/Tape lifts)?

Were analysis results received as indicated by turnaround requested?

Were you promptly advised of delays or difficulties in testing work?

Is our website helpful/easy to navigate? Would it be useful to have access to archived reports through our website?

Did we respond to your requests for guidance, advice and opinions or interpretations of sample results?

Were invoices prompt and accurate?

How would you rate the overall value of our testing services?

Thanks for your feedback!

CATES LABORATORIES